Customer service
Customer service is there for you. We can help you with any questions you may have about travelling.
Customer service
This is how you can contact us at Länstrafiken or Ultra.
Secure your ticket
You can secure your tickets by creating an account in the app or registering your bus card here on My Pages here on the website.
Lost and found
Contact details and opening hours
Personal injury and damage to property
In the event of personal injury or property damage, contact our Customer Service directly and they can help you proceed.
Delay compensation and complaints Ultra
In the event of major delays or when something has gone wrong, you can apply for compensation.