Travel conditions for travel across county borders - Norrlandsresan

These terms and conditions apply to Länstrafiken in Jämtland, Norrbotten, Västerbotten and Din Tur i Västernorrland when travelling across county borders with a ticket from Norrlandsresan.

Last updated December 11, 2022.

Free baggage

A carry-on bag (40x30x30 cm) or a suitcase, a pair of skis, a snowboard in a case, a stroller or
A wheelchair/walker may be brought free of charge by a passenger. Luggage may be taken in the passenger compartment of the bus
only to the size, weight and dimensions that the luggage racks of the bus allow. In addition, luggage/luggage must be
stored in the trunk of the bus. For safety reasons, the aisle of the bus must be kept free of luggage and other goods.

If goods are damaged in the luggage compartment or if they are stolen, the matter must be reported to your own insurance company. Baggage with flammable or explosive contents may not be taken on board.

Bicycle

Bicycles may be brought free of charge subject to space in the goods space. Loading and unloading of bicycles only takes place on
bus station, not at individual stops. When the trip includes a change of bus or there is no space, the bicycle can
is sent for a fee as Bussgods in the case of Bussgods being offered. Bicycles that are taken into the goods room must be well
packaged to avoid being damaged or damaging other goods.
Bicycles cannot be taken on the express buses on the Norrland coast line 100 and on the Ybus (line 100)
and buses in city traffic.

E-cigarettes

We do not allow the use of e-cigarettes on board our vehicles. E-cigarettes give off a scent that can
can be bothersome for sensitive people and can easily be confused with a regular cigarette.
Unaccompanied children
Unaccompanied minors under the age of 7 pay a child/school youth ticket. Children must be able to fend for themselves throughout
trip, including any changes.
Dangerous goods
Dangerous goods are handled in accordance with current regulations for Bus Goods.
Flammable and explosive baggage may not be carried.
Refreshments on board
It is allowed to bring and consume coffee, sweets and drinks on board. Drinks should be in packaging or mugs
with lid. However, out of consideration for fellow travellers, it is not permitted to bring fried or grilled food, or food that:
can drip onto seats and interiors. Alcoholic beverages are not permitted to be consumed on board.
Kick-bike, electric scooter or folding bike
Means of transport that are folded and portable and are less than 120 cm when folded can be taken on the bus
Free of charge, subject to availability.
When you travel with buses without a level difference when boarding (low-entrance bus) in regional and local transport, you get
Store your foldable vehicle on the floor of the passenger compartment. Keep in mind that it must not take up a seat or
placed so that it blocks aisles or exits as this can prevent a quick evacuation of the bus.
When travelling with buses that have steps when boarding (normal floor bus), you must fold up for safety reasons
your means of transport and store it in the luggage compartment under the bus.
Guide dog
Guide dogs are allowed on all lines and always ride for free.
Wheelchair
The wheelchair may have the following maximum dimensions: 1,200 mm x 700 mm. Weight: 300 kg (seat including passenger). The wheelchair should
Have selected anchor points. Larger and heavier electric wheelchairs of the type permobil cannot be taken on the buses.
Wheelchairs are taken free of charge on the following routes:
• Line 12: Umeå – Skellefteå
• Line 20: Umeå – Luleå – Haparanda
• Line 45: Östersund – Gällivare
• Line 63: Östersund – Umeå
• Line 100: Luleå – Piteå – Umeå
Pet
• Furry animals such as dogs and cats travel with us for free.
• All animals must be kept on a leash or kept in an intended bag or cage and travel on the floor.
Smaller animals can be held on laps but must not be placed on a seat.
• Passengers with fur animals must board through the middle door, where available.
Exceptions for guide dogs, which are usually trained to enter through the front door.
• The fur animal may only be in the rear or upper part of the vehicle for the convenience of people
who are allergic. Everyone can travel by public transport, so it can never be completely allergy-proof.
• Guide dogs and signal dogs travel with the passenger at any place in the vehicle.
• It is allowed to bring a maximum of two fur animals/traveler.
• Anyone travelling with animals is responsible for their safety and risks being rejected or denied boarding
if the fur animal is deemed to be disturbing to other passengers or staff.
• The guidelines for animals on the bus are the same in Jämtland, Norrbotten, Västerbotten and Västernorrland,
However, there may be regional deviations on some routes.
Weapon
Weapons such as rifles, pistols, knives or other objects that can be perceived as weapons must be
packaged while driving. When required in accordance with the provisions of the Firearms Act, the weapon must be divided and
stored in the vehicle's cargo compartment. The bolt must be kept by the holder and kept separate from the rest of the weapon.
Other luggage
Other normal luggage may be brought subject to space and at the regular freight rate.