Customer service
This is how you can contact us at Länstrafiken or Ultra.
Customer service Länstrafiken (regional buses in Västerbotten) and Ultra (city buses in Umeå)
- Call Customer Service +46 771-100110. See opening hours through the link below.
- Email brev@tabussen.nu
- Via Facebook or Instagram, called Ultra or Tabussen.nu
- Visit us at our Reseinfo offices in Umeå. You can also reach us via the staffed bus stations in Västerbotten. It is not our personnel but you can get answers to most questions.
- Give us feedback through a form. See link below.
Related information
Telefontider Kundservice
Besök Reseinfokontoret
Tyck till om din resa
Förseningsersättning och reklamation
Förseningsersättning och reklamation
Customer Service for Special Transport Services
For booking and feedback regarding medical transportation and paratransit services.
Call +46 771-25 10 20